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Yet another Data Bungle : 370,000 HSBC customers details lost

HSBC, one of the world's biggest banks, could face an investigation by the Financial Services Authority (FSA) watchdog after it acknowledged having lost a CDROM containing details of 370,000 of its customers.

The embarrassing mistake mirrors what happened to the HMRC back in November (read UK.Gov admits huge ID cock-up); in this case as well, third party couriers were involved and the disc went missing for nearly a month before staff raised the alarm.

According to various reports, the disc contained the name, date of birth and insurance cover level of customers who have a life assurance at the bank.

No address or bank account details were in the list according to HSBC, which should minimise the risk of identity fraud but would still attract a hefty fine from the FSA.

An HSBC spokesman said that "The reinsurer we sent it to [from their Southampton Offices] is doing a thorough search for the disc. We will do anything we can to find it."

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.