UK Phone industry regulator Phonepayplus has announced that it will be investigating premium-rate services which charge exorbitant rates for ringtones, downloads and games.
The regulator, formerly called Icstis, has recorded a surge in the number of complaints about companies operating in the booming 350 million industry wiith a 40 percent increase in a year.
Many punters were charged for downloads that they expected to be free and for the first three months of the year, Phonepayplus got 4500 complaints, that's four out of every five complaints recorded in the fixed landline and mobile sector.
Many of the premium download services charges small amounts of money every week, working like a subscription and ending up costing hundreds per year to customers.
We also reported about a ringtone service which cost a whopping £468 a year while a download can cost up to £4.50 each.
This year alone, Phonepayplus has already ruled against 15 mobile phone companies and fined them £291,500.
It would be interesting to see what mobile phone companies will react since premium-rate services also represent a sizable portion of their business.