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VoIP could be instrumental to Small Business success

Voice Over Internet Protocol or Voip could make life easier for freelancers and out of office workers as they try to close contracts and win new business said a council member of the Internet Telephony Services Providers' Association.

Colin Duffy, who incidentally is the CEO of VoIP provider Voipfone, said that Small and Medium Businesses can compete on equal footing with bigger companies by being more flexible through VoIP services and by offering services such as having voicemals forwarded as sound files to an inbox.

This means that a salesperson can catch up with a client or any urgent matter while on the move without having to depend solely on calls routed through the office.

The price of VoIP services has fallen down sharply due to rising competition in the sector coupled with some breakthroughs like Three's Skypephone which allows users on the move to use popular VoIP service Skype for free.

A recent survey by Network operator T-Mobile found out that more than four out of ten small businesses think they are paying too much for their mobile communication plans whereas 60 percent of senior decision makes in small businesses spent nearly three working days out of the office every month.

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at ITProPortal.com where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.