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Department for Transport IT Plans End Up Costing Tens Of Millions More

In a classic example of management going awfully wrong, the National Audit Office criticised the failure of the Department of Transport to execute plans to save money across the board by sharing IT services.

Instead of saving £57m as originally thought, the scheme is likely to cost the Department more than £80 million by 2015, due to poor management and the fact that the original figures were far too optimistic.

The report produced by the NAO cited some examples of how a poorly tested, unstable system could wreck havoc; staff were flagged as sick when they were actually at work while information generated was labelled as garbage.

The head of the NAO, Tim Burr, acknowledged that it was "disappointing to see a programme which aimed to improve the efficiency and effectiveness of a department leaving it on current projections some £80m worse off."

He added that "Departments need to be realistic about the challenges of implementing shared services and to manage suppliers effectively."

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.