As the trend in offshore IT outsourcing continues to grow, I have found that the smaller system integrators are also beginning to venture out and reap the benefits.
Tapping into cheaper labour overseas isn't just for large companies anymore, as small and mid-sized businesses are increasingly taking up outsourcing and offshoring.
If you are looking for a highly flexible workforce that is readily trained in the current broad spectrum of multi discipline technologies, then outsourcing can provide a valuable resource.
However, choosing the right partner requires thorough due diligence. It is important that the chosen offshore company can provide quality and consistency across all disciplines in order to maintain the required standard of work.
It is important to have well defined and easy to follow processes that are very clearly documented. You also need to step up to the management challenges and be prepared to closely supervise a project’s progress.
Don’t sit back and expect your outsourcing partner to guess what is needed.
Oceanus is a systems integrator and customer management specialist; providing comprehensive document and case management solutions for customer acquisition and customer service environments in Consumer Finance, Telco's and Utility companies.