Remote Server Monitoring : The key to Service Resilience

“The servers down!” These dreaded words have spelt doom and despair for many organisations, no e-mail, no data, no-one can work!

The entire business can grind to a complete halt in a matter of minutes, and then it can be hours, days, even weeks before it is back online. Have you found yourself in this very situation? Don’t worry you’re not alone!

With the advancement of information technology in the business world, most companies can now find themselves in the position whereby their Server is very much the heart of the company, it stores all data and runs all IT services, and server failure is a business disaster that we try not to think about.

It’s no surprise then that the need for proactive monitoring of severs has become an important business requirement, as a result there is an ever expanding range of remote monitoring solutions available on the market. But what exactly is server monitoring? And what can it provide for your business?

The overall objective of server monitoring is to provide an active and consistent checking facility on the health of the server, and the status of the services it runs.

This provides peace of mind in the knowledge that the servers are being monitored twenty four hours a day, seven days a week by a dedicated team of professionals who are able to detect and respond to any critical issue quickly and efficiently.

The actual monitoring is performed by a small application installed on the server that regularly updates throughout the day.

The results are then filtered and displayed on a central control panel that can be accessed and manipulated via a number of different means, usually a web interface.

This allows a large number of servers to be easily and quickly monitored at all times.

The checking facilities generally include services such as; Backup Operations, Disk space, Windows Services, Anti-virus/spy ware, Security, Microsoft Exchange Store size, Critical event logs, and many more.

This functionality combined with the advanced reporting and alerting components of the server monitoring client tie together to provide the accurate and in-depth monitoring required.

The benefits of server monitoring are numerous in number, basically you can be aware of exactly what’s happening on your server at all times, this effectively creates a virtual pre-emptive support service for your server, helping to eliminate the possibility of server downtime, this in turn ensures business continuity.