Skip to main content

Details of One Million Bank and Credit Card Customers Sold On Ebay For £35

An Ebay Customer was stunned to find details of more than one million customers of some of the most prestigious financial institutions on a Snap! Network Attached Storage (NAS) device he purchased on the auction site for a mere £35.

The details of American Express, Natwest and RBS Customers included names, addresses, mobile phone numbers, sort codes, bank numbers, credit card details, answers to secret questions and scans of customers signatures; the ideal haul for any criminal organisation.

Andrew Chapman, an IT Manager, purchased the computer off a former employee of Graphic Data, who stores data in an electronic format for several financial firms. The company, American Express, Natwest as well as the Information Commissioner are all investigating how this data breach happened.

Graphic Data which could be handed a very hefty fine issued a statement saying that "Certain pieces of IT equipment have been removed from a secure area. We are seeking to recover this equipment, which apparently contained customer data. We take customer privacy and data security very seriously."

Selling a second hand computer from a company is common practice, but not erasing the data using military grade technology is all but inexcusable as many freeware solutions exist.

There are currently 51 such NASes being sold on Ebay with some of them being refurbished and used while hundreds of second hand SCSI hard disk drives are on auction at any given time.

Désiré Athow
Désiré Athow

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.