Ofcom Wants Users To Get Their Say In Mobile Phone Consultation

Communications Watchdog Ofcom will allow UK mobile phone users to have a say in where the mobile industry should be heading in a consultation that aims at capturing "different points of view".

The campaign will be spearheaded by a blog called Mobile Citizens, Mobile consumers which will be "discussing Ofcom's Mobile sector Assessment", something especially exciting as the number of calls from mobiles is set to overtake those from landlines by 2010 according to ... Ofcom itself.

Ofcom will look at a range of issues that affect the life of everyday mobile phone users : 2G and 3G coverage, competitions, the length of contacts, the impact of pay as you go service, mobile broadband and many more.

Input from users is particularly vital since unlike landline, mobile users tend to change suppliers several times during their lifetime and as the number of mobile phone contracts exceed 70 millions, there has also been a surge in the number of complaints as well.

While more than 90 percent of UK mobile phone users are said to be happy, there's an overwhelming number of mobile phone users - representing roughly 7 million contracts - that are either dissatisfied or very dissatisfied with their service provider.

The consulataion will close on the 6th of November 2008 and interested parties can respond either by email, online or by post.

You can read all about the document complete with the responses it has yet attracted by going on the Ofcom page (ed : apparently, they have yet to get any responses).