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RIM Hits Snag As Orange Stops Selling Bold Amidst Software Concerns

Orange has apparently stopped selling the Blackberry Bold because of quality issues affecting the smartphone's software with the possibility that the same issue affects other networks as well.

According to Chris from Mobiletechaddicts who has seen a copy of an Orange internal memo stating "Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feed back from RIM as to when an industry wide fix for these issues will be in place, and expect this suspension to be an interim measure."

The memo added that it might take two weeks for RIM to solve the problem and Orange appears to be the only network to have removed Bold.

An official statement by Orange UK to the Telegraph (opens in new tab) said that "Orange UK is committed to providing the BlackBerry Bold to its customers in the UK, however Orange UK and RIM are currently working on providing a maintenance release of software to address some reported 3G related concerns"

Wired asks (opens in new tab) whether other networks worldwide could be affected by the issue. According to RIM, the phone is set to be released in the US "soon" and is currently available in 21 countries, but will be facing stiff competition from RIM's own stable with the Storm, Curve and Pearl battling for the hearts and minds of smartphone addicts.

Désiré Athow

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.