The People Factor in Business Continuity Planning

People, place and plans are the three vital elements for any recovery in the event of a disaster or major incident.

You spend time meticulously writing your plans and making sensible provisions for your recovery site/s, whatever form that may take.

But what if key members of your staff are not available? How much of your recovery planning depends on specific individuals?

This is a key ingredient that is often overlooked when pulling together all the threads of a recovery plan.

You cannot assume that people will automatically be available or willing to rush to your assistance in the event of a problem. Many years experience has shown that people either have pressing commitments and cannot help or in some cases are physically unable to help in the event of a disaster situation.

It is better to remove those dependencies now, for instance by investing in cross training, developing better documentation or enlisting the help of third parties, than leave yourself wanting when the chips are down.

If you would like more tips you can buy Andy's book - Practical Business Continuity Management by logging on to