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Zen Internet Offers 20Mbps Broadband Upgrades From BT For Free

Zen Internet announced last week that it would be offering free upgrades to all new and existing customers with download speeds reaching 20mbps and upload speeds up to 1mbps.

The service will be available from this summer according to Zen. The company however says that its customers may not see any increase until 2010 despite the fact that they have been working on the upgrade since late 2008.

It is estimated that Zen customers will get on average, download speeds between 9mbps and 13mbps depending on how far they are from their local BT exchanges. However, some trial users have been able to achieve over 20mbps due to the fact that all BT exchanges have been upgraded to ADSL2+ which allows speeds of up to 24mbps in theory.

BT plans to increase its cover to 55 percent of business and homes by March 2010, a figure that is severely constrained by the fact that "the rate at which customers can be moved is physically restricted by the number of BT engineers working within each local exchange."

But BT told PC Pro that this was not the case and that Zen could move all of its 50,000 or so customers in a couple of months given the fact that BT is currently processing around 3,000 customers every day.

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Our Comments

As it stands right now, Zen broadband is more expensive than BT when it comes to home and office broadband. The minimum Zen customers can expect to pay is £17.61 per month. This gives you 5GB worth of download and excludes the cost of the line rental.

Related Links

Zen blames BT for 20 meg broadband delay

http://bit.ly/lQ4Tz

Zen Internet introduces new "up to 20Mbps" broadband services

http://bit.ly/aEWE5

UK ISP Zen Internet Introduces 20Mbps Broadband Packages

http://bit.ly/9xxto

Zen details plans for 20Mb upgrade but blames BT for delays

http://bit.ly/V37oh

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at ITProPortal.com where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.