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Hull ISP Goes Ahead With Three Strikes Policy

The only internet service provider (ISP) in Hull has put the controversial “three strikes and out” policy into practice to deal with the internet users caught downloading copyrighted content illegally.

Karoo, the city’s only ISP, serving as many as 90,000 internet users in the region, has reportedly been cutting connections immediately, without even warning the offenders if they found infringing the copyright laws.

However, this harsh practice of cutting the internet connections without even notifying users has drawn severe criticisms from customers and several digital rights groups, eventually making the ISP to back down from it.

Under the new policy, Karoo will send three written warning notices before temporarily bringing the internet connections down of illicit file sharers, after the ISP accepted it was “exceeding the expectations of copyright owners”.

The ISP's policy remains contentious as well as substantially harsher than that of other UK ISPs, which have apparently been unenthusiastic to deal with illegal file sharing across their networks, and only lately agreed to send warnings notices to persistent offenders.

Karoo’s director of consumer and publishing services, Nick Thompson, said in a statement, “We have changed our policy to move in more line with the industry standard approach, whilst still taking the issues of copyright infringement and illegal internet activity seriously”.

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Our Comments

To some, Karoo exemplifies the worse of what a (regional) monopoly can be. The price they charge is high, the amount of data you're allowed to download is ridiculously low and on top of that, they change their terms and conditions as they wish.

Related Links

'Three strikes' threat for illegal file-sharers (opens in new tab)

(Scotsman)

Karoo changes file-sharer disconnection policies (opens in new tab)

(ZDNet)

Karoo backs down and adopts 'three strikes' policy for illegal p2p file sharers instead of immediate cut off (opens in new tab)

(Think Broadband)

British ISP pulls the plug on illegal filesharers (opens in new tab)

(Guardian)

Plug-pulling ISP changes policy (opens in new tab)

(BBC)

KCom explains policy change (opens in new tab)

(Hull Daily Mail)

Désiré Athow
Désiré Athow

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at ITProPortal.com where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.