The only internet service provider (ISP) in Hull has put the controversial “three strikes and out” policy into practice to deal with the internet users caught downloading copyrighted content illegally.
Karoo, the city’s only ISP, serving as many as 90,000 internet users in the region, has reportedly been cutting connections immediately, without even warning the offenders if they found infringing the copyright laws.
However, this harsh practice of cutting the internet connections without even notifying users has drawn severe criticisms from customers and several digital rights groups, eventually making the ISP to back down from it.
Under the new policy, Karoo will send three written warning notices before temporarily bringing the internet connections down of illicit file sharers, after the ISP accepted it was “exceeding the expectations of copyright owners”.
The ISP's policy remains contentious as well as substantially harsher than that of other UK ISPs, which have apparently been unenthusiastic to deal with illegal file sharing across their networks, and only lately agreed to send warnings notices to persistent offenders.
Karoo’s director of consumer and publishing services, Nick Thompson, said in a statement, “We have changed our policy to move in more line with the industry standard approach, whilst still taking the issues of copyright infringement and illegal internet activity seriously”.
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To some, Karoo exemplifies the worse of what a (regional) monopoly can be. The price they charge is high, the amount of data you're allowed to download is ridiculously low and on top of that, they change their terms and conditions as they wish.
(Hull Daily Mail)