Sony has admitted that some of its VAIO laptops have been plagued by Nvidia’s faulty chipsets, causing a range of annoying issues, including distorted videos, duplicate images or even blank screen due to the complete failure of the chipsets.
These faulty Nvidia chipsets have already been a cause of worries for the users of the affected machines sold by Apple, Dell, and HP, and now Sony is reporting about the issues related to them.
In spite of acknowledging the issues way back in July 2008, it has taken more than a year for Sony to accept that “a very small percentage” of its VAIO laptop owners have been suffering from a range of issue being triggered by the blighted chipsets. VAIO models that have been affected by the aforesaid issues include the AR, C1, C2, LT FZ, and LM series.
As the company has finally acknowledged the issues, it’s now offering free fixes to the affected laptops as well as extending the warranty on repaired notebooks to three-years for the GPU, with the warranty continues to exist even if the original warranty on the machine has already been expired; however, the company is not offering any refunds on the afflicted laptops.
Nvidia recognised the problems last year, accepting that some of its chipsets have had faulty packaging that eventually result in overheating, and the company took a whopping $300 million charge to cover warranty and replacement costs.