Skip to main content

Acer Recalls Apsire Laptops Over Heating Problems

Taiwanese manufacturer Acer has issued a voluntary recall of some of its Aspire laptops that have been sold worldwide before the 15th of September 2009.

The affected unit are models carrying the names AS3410, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. According to the product recall page, a microphone cable may overheat when "extreme pressure" is applied repeatedly to the left hand palm rest.

This can cause the laptop's enclosure to become deformed and the system may malfunction as a result. We fail however to see what might cause "extreme pressure" to be applied. Might be someone punching the area next to the touchpad or maybe an overweight cat that loves to sit over there go get some warmth.

Affected users are urged to go to the product recall page and enter the serial number of their computer to see if they are will be covered by the free collect and replace service put in place by Acer.

It appears to be the first voluntary recall in the world of technology that is not, in a way or another linked to a defective or exploding battery. Acer has not said how many units might have been affected by the issue.

Our Comments

Good to see that Acer is taking precautionary steps in order to solve the problem. In a few years, the Taiwanese manufacturer has managed to become one of the biggest laptop sellers worldwide. Many however say that Acer's build quality is still lagging behind that of its competitors.

Related Links

Acer recalls Aspire notebooks

(The Inquirer)

Acer laptops get recall

(Absolute Gadget)

Acer recalls overheating Aspire Timeline notebooks


Acer recalls overheating Aspire laptops


Acer recalls overheating laptops


Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.