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Apple Snow Leopard Bug Discovered Back In September

In its response to a large number of media reports on a technical glitch surrounding its newly-launched operating system doing rounds, Apple on Tuesday has finally admitted a data-munching bug in its new OS, codenamed as “Snow Leopard”.

The reported technical glitch involved some of its users losing their stored data when they logged in using ‘guest accounts’ on their affected Apple computer.

Citing the critical snag in the OS, an Apple spokesperson said in a statement: “We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix”.

The reports on the problem have started surfacing in the month of September only, with some of its users have had their complaints lodged n various forum threads.

The affected users reported that the data stored in the ‘Home’ folder got replaced with an empty folder as soon as they logged into guest accounts. The technical issue left a considerable number of Macintosh users losing their all important data, including downloads, images, sound tracks, and other such files.

Although the lost data can be recovered with a backup of the hard drive, but things would be difficult if the users didn’t have backup of the data prior to experiencing the glitch.

Our Comments

Interesting to find out that this news hasn't caught the imagination of many. Had this happen to Windows XP or Windows 7, thousands of Apple fanboys and fangirls would have attacked Microsoft for being such an inept OS builder. Still, I don't remember when was the last time a Windows OS managed to delete data.

Related Links

Apple on Snow Leopard Bug: Help Is on the Way!

(Wired News)

Inside Snow Leopard's Guest Account Data Loss Bug

(PC World)

Apple Acknowledges Snow Leopard Bug

(Information Week)

Snow Leopard data-munching bug predates Snow Leopard

(The Register)

Apple owns up to odd—but serious—Snow Leopard data-loss bug

(Ars Technica)

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.