Microsoft Corp. has issued a fix for a reported snag experienced by users who had opted for a low-cost version Windows 7 upgrade meant for college students.
The problem was discovered among the users who bought the low-cost Windows 7 upgrade for $29.99, hoping to upgrade from 32-bit Windows to 64-bit Windows 7, obviously not the upgrade course that the software giant had originally thought of.
The technology website Computerworld quoted Ben Bennett, director Microsoft’s Windows consumer group, as saying: “I would say that the way that customers were taking advantage of the student offer was somewhat of a surprise. We didn't think there would be a large demand for upgrades from 32-bit to 64-bit.”
The installation problem cropped up when the users tried upgrading their 32-bit Vista operating systems to the newly-launched 64-bit Windows 7.
However, Microsoft has eventually fixed the technical glitch by providing the users with an optional ISO file of Windows 7 to help them install the OS upgrade.
But, in order to carry out the upgrade to Windows 64-bit, the users should have to perform a Custom or Clean Installation that should be initiated by booting off the Windows 7 64-bit DVD.
Windows 7 roll out has been going pretty much without any major hiccups much to the pleasure of Microsoft. Sales figures are likely to be excellent and there will also be some comfort for Microsoft that the press hasn't bashed Windows 7 as heavily as some might have feared. Overall, job well done for Microsoft then!