Global IT services giant, IBM, has voiced the company’s intentions of hiring 5000 people in India in order to expand its BPO operations in the country, according to an article in the Economic Times of India.
The newspaper reported that the North Castle, New York based company plans to tap the country’s growing services sector, which includes services ranging from software support to handling the HR process of some of the major manufacturing companies in the country.
IBM Poland’s senior advisory consultant, Selby Mascarenhas, told ET that “We plan to focus more in the services sector by opening more BPO centres in India. We would recruit at least 5,000 people to support this expansion.”
The company has already established its grip in the BPO sector of the country with over 70,000 employees in Bangalore, Delhi, Kolkata, Mumbai, Chennai, Pune, Gurgaon, Noida and Hyderabad in India.
IBM India, headed by Shanker Annaswamy, has recently acquired a number of service sector contracts from domestic firms like the Sardar Bhiladwala Pardi People's Cooperative Bank in Gujarat and Madhav Nagrik Sahakari Cooperative Bank in Rajasthan, fuelled by the domestic demand which seems to be a key factor behind the company’s decision to recruit new talent.
Namaste India. So Big Blue is heading east again and at this rate, one has to wonder how many other jobs that were supposed to be created in Western Europe and America will end up in East Asia. As long as this keeps Big Blue competitive, this is a trend that will continue unabated.