Microsoft Tackles Windows XP BSoD Complaints

Microsoft has announced that the company will be investigating the Blue Screen of Death problem which has affected several PCs after users downloaded and installed a Patch Tuesday security bulletin issued by the company.

The issue came to light after several users reported on the Windows support forums that their Windows XP based PCs where affected by the Blue Screen of Death.

According to Microsoft, BSoD is being caused by a Patch Tuesday security update numbered MS10-015 or an interoperability problem with another component or third-party software.

The MS10-015 security bulletin is related to two Windows Kernel privilege escalation bugs, and was among 13 bulletins issued on Feb. 9 to plug a total of 26 security holes.

In an attempt to reassure the affected users, Jerry Bryant, senior security communications manager lead at Microsoft, said in a statement that “Our teams are working to resolve this as quickly as possible. We also stopped offering this update through Windows Update as soon as we discovered the restart issues.”

However, Microsoft also advised users against refraining from installing updates provided by the company in order to stay protected from the vulnerabilities which the updates address.

Our Comments

The software company has also advised users to disable the NTVDM subsystem as a workaround for the Windows Kernel vulnerability for the time being. Glitches happen although the Windows XP one, because of its age and the platforms concerned, needs to be dealt with promptly.

Related Links

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