A study found a 82 per cent increase in reported broken iPhone 4 screens compared to the iPhone 3gs.
The research by Vince Tseng and Austin Sands of SquareTrade, Inc., which claims to be the largest independent warranty provider in the world, analysed iPhone accidents for over 20,000 iPhone 4s covered by SquareTrade Care Plans.
Highlights of the study include:
• iPhone 4 owners reported 82 per cent more damaged screens in the first 4 months compared to iPhone 3GS owners.
• Overall, the reported accident rate for iPhone 4s was 68per cent higher than for the iPhone 3gs.
• An estimated 15.5 per cent of iPhone 4 owners will have an accident within a year of buying their phone.
At least a quarter of the broken glass claims involved the back screen, with evidence mounting that the iPhone 4 is more vulnerable to physical damage than its predecessor.
No doubt owners of the holy handset are holding it wrong.
On a happier note, fewer than 0.5 per cent of iPhone 4 owners reported a non-accident claim, roughly the same as the iPhone 3GS, and overall, the researchers conclude that the iPhone is still a very well constructed device, with a non-accident malfunction rate much lower
than most other consumer electronics.
The entire report can be downloaded in PDF format here.