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Skype CEO Says Sorry For Downtime, Gives Out Credit Vouchers

Tony Bates, the CEO of Skype, published a post on the company's blog (and a video) saying that the company's VoIP service has been stabilised thanks to dedicated supernodes that were deployed by Skype's engineering team.

These, which were previously known as mega-supernodes, will assume the role of the "supernode" computers that failed 48 hours ago, causing millions of Skype calls to fail.

Bates says that (opens in new tab) they have now reached 90 per cent of normal user volumes, which equates to roughly 25 million simultaneous users worldwide.

Most features are working normally with the exception of Group video calling and offline IM. Most importantly, they believe that it was not caused by a malicious attack, a possibility we explored yesterday.

Skype will be giving out 30 minutes of free calling to landline times to Pay as You go and Pre-pay users who will be receiving the Skype Credit voucher via email. Skype Subscribers will receive one week's extra subscription which is worth at most a few pounds.

The last time Skype went offline was back in August 2007 when a software upgrade messed things up. Here's Tony Bates saying sorry for all the fuss caused by the downtime.

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at ITProPortal.com where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.