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T-Mobile Makes U-Turn On Data Cap To Avoid Backlash

T-Mobile has announced that it is watering down plans to cut its fair use data quota to 500MB on the 1st of February, down from 3GB on its Android smartphones.

The announcement caused a huge embarrassment to the company with many threatening to switch mobile operators as the move may trigger a migration of epic proportions.

Lysa Hardy, vice president at T-Mobile UK, said in a statement that “Following a further review of our policy, these changes will now be introduced from 1 February, to new and upgrading customers only - not existing customers" before adding that "There will be no change to the data packages for existing customers for the duration of their contract and we apologise for any confusion caused".

Even then, new users will not be charged for exceeding their 500MB allowance but their usage will be limited to email and browsing; any downloading or video streaming will be strictly prohibited unless they buy a "broadband booster" addon.

The new cap was introduced by T-Mobile as it wanted to force out a minority of users who were consuming too much bandwidth and, according to the mobile operator, were affecting the quality of service on the network.

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at ITProPortal.com where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.