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Verizon Providing Cloud-Based Unified Communications Service

US wireless carrier Verizon is set to offer its cloud-based unified communications service, targeted towards government departments and large enterprises.

The product, which was unveiled at the Enterprise Connect conference in Orlando, Florida, is based on Cisco's unified communications technology and will be hosted at Verizon data centres.

The Unified Communications & Collaboration-as-a-Service (UCCaaS) platform, which will be available on a per-seat per-month pricing model, is already being trialled by the State of Virginia, the company said.

Apart from offering presence information, instant messaging and video conferencing, the service will also let users switch calls between their mobile phones and desktop IP phones. Verizon will also be introducing its new Mobile UC service along with phones from Cisco and Nokia.

According to Information Week, Tom Daniel, group manager for UC&C product development at Verizon, said that users were stuck in transition to unified communications.

“They have email, presence, and audio conferencing, but in many ways these are still islands of communication services. They're wondering, is it more effective for us to leverage cloud-based solutions, as opposed to us trying to handle and become a telecom provider?,” he said.

The service, which will be launched in the US in June, will significantly reduce a firm's or a department's capital expenditure, the company explained.