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Microsoft reboots broken Samsung phone update

Microsoft has fixed an update to the Windows Phone 7 mobile operating system which caused a kerfuffle when it borked a number of Samsung handsets.

The automatic update was withdrawn on February 23rd after users complained that the feature-light release failed to install on some handsets and rendered others inoperable.

"We have identified a technical issue with the Windows Phone update process that impacts a small number of phones," said Microsoft at the time. "In response to this emerging issue, we have temporarily taken down the latest software update for Samsung phones in order to correct the issue and as soon as possible will redistribute the update."

Late yesterday Microsoft updated the situation on its Windows Phone Blog saying: "Starting today, we plan to resume rolling out the February update to Samsung phones. Meanwhile, we’re continuing to dispatch the update to other Windows Phone models. As has been the case, the software patch is being sent out on a rolling schedule. You’ll see a message on your phone when it’s available."

Microsoft initially blamed the problem on poor connections or lack of storage space but seems to have reconsidered blaming its customers for their own shortcomings, and even offered a rare apology.

"During the past week the engineering team has pinpointed and fixed problems that were preventing a small percentage of Windows Phones from installing the February software patch," it admitted. "We apologise again for the delay and continue looking for ways to improve the update process."