Some Nintendo 3DS early adopters are reporting crashes with their new consoles, with a recently released firmware update from Nintendo apparently failing to correct the flaw.
While the vast majority of those who have purchased Nintendo's latest hand-held console - the main selling point of which is a Sharp-manufactured autostereoscopic display that allows for glasses-free 3D viewing - are enjoying the games and diversions provided for them, some are reporting issues with crashes and hangs.
The most commonly reported issue appears to be with titles from publisher Ubisoft, with action game Ghost Recon: Shadow Wars players reporting the most crashes. Users affected by the bug see a black screen which informs them: "An error has occurred. Hold down the POWER Button to turn off the power, then turn it on and try again.
"If the problem persists," the users are further told by the error message, "please contact your local customer support centre. For contact details, check the Operations Manual or visit support.nintendo.com."
While Nintendo has issued a system update thought to address the problem, some users are still reporting crashes even after updating their 3DS systems. According to Nintendo UK, users who experience repeated crashes should contact customer services on the number in their product documentation.
It's not clear yet whether the crashes - which are widespread enough to get the attention of the gaming media, but not so common as to indicate a major issue with the console - represent a firmware bug or a hardware issue. For new 3DS owners experiencing the issue first-hand, however, it's most definitely a frustrating experience.