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Apple Confirms Verizon iPad 2 3G Snafu

Apple has confirmed yesterday to a US-based online website that it is aware that some iPad 2 owners that are on Verizon have been hit by a problem that requires them to reboot their devices to re-enable 3G after turning it off.

Ina Fried of All Things Digital (opens in new tab) has been told that "We are aware that a small number of iPad 2 customers have experienced connectivity issues with the Verizon 3G network and we are investigating it".

Apple is apparently working on an update that will be available in the next update to the iOS platform. Interestingly, neither Wi-Fi only models nor those on AT&T have been affected by the issue.

The only difference between AT&T and Verizon's iPad is the presence of different baseband modules inside each tablet. AT&T's iPad 2 uses Intel's Infineon GSM solution while Verizon's iPad 2 runs on Qualcomm's solution.

Could this be the key to the problem given that the loss of connectivity is independent of other factors such as storage capacity and of colour.

There are already eight pages devoted to the issue on Apple's forums here (opens in new tab) and there are reports that users in Australia are also encountering the same problem.

Both the CDMA and the GSM versions of the 3G iPad 2 went on sale nearly a month and it is indeed puzzling that these reports emerged only now

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at ITProPortal.com where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.