Supermarkets give more satisfactory service to mobile phone customers than their telecom rivals, a new Which? survey has found. According to the mobile phone customer satisfaction survey conducted by consumer organisation Which?, supermarket giant Tesco’s telecom unit, Tesco Mobile has the most satisfied contract and SIM-only customers.
The immense popularity of instant messaging services like the BlackBerry Messenger is affecting the volumes of text messages sent by young cellphone users, according to a report on The Financial Times. Research consultancy firm Mobile Youth claims that text or SMS volumes will decline by as much as 20 percent in the UK, Brazil, South America and Indonesia in the next two years.
The worldwide media has blasted Apple after the discovery that the iPhone stores a “secret file” that records data about the owner's whereabouts. The finding has been damaging to Apple’s reputation, so the company has moved to calm users' fears, saying it will be making changes in an iOS software update soon that will 'fix' certain bugs relating to the unencrypted file.
Sky Broadband has signed an agreement with British Telecom in order to use its duct-and-pole services, the first ISP to do so. According to reports, this move by the company was taken with the view of facilitating itself with a solid ground, from which it can deploy its own fibre network across the country quite easily.
Beer maker Heineken has rolled out a new iOS and Facebook app that allows football lovers to predict the outcome of UEFA Champions League games in real-time. StarPlayer is available for free from the Apple App Store for iPhone and iPod Touch and can also be accessed via Heineken’s Facebook page.