In-car navigation device maker TomTom has apologised for handing driving data collected from its users over to Dutch authorities who used it to set-up speed traps.
The company stirred controversy when a Dutch newspaper revealed that the user data being sold to the Dutch police was being used to set speed traps in areas where motorists are likely to drive fast.
TomTom has been struggling with falling profits for a long time now. The availability of navigation systems on mobile phones has done significant damage to the company’s navigation devices business.
As soon as the news first broke, TomTom went into a damage control mode as angry customers bombarded it with calls for an explanation.
The company apologised for the whole thing and claimed that it did not foresee how the government would use the data as it was under the impression that it would be used to improve the traffic situation in the Netherlands.
“We are now aware that the police have used traffic information that you have helped to create to place speed cameras at dangerous locations where the average speed is higher than the legally allowed speed limit.” said TomTom CEO Harold Goddijn in a statement reported on PC Mag.
“We are aware a lot of our customers do not like the idea and we will look at if we should allow this type of usage.”