Sony apologised to million of its PlayStation online users on Sunday following a major security breach that has left the network down for more than a week.
"We apologise deeply for causing great unease and trouble to our users," Kazuo Hirai, president of Sony's computer entertainment division said in a statement, as reported by The Telegraph.
Mr. Hirai further said that this recent breach has exposed the widespread problem with cyber security.
Sony promised to enhance the security features on the PS Network with immediate corrective measures. It also said that users will be given one month of free access, a move reportedly being taken for the fear of losing valuable customers to its rival Microsoft.
Hirai added, "We take the security of our consumers' information very seriously and are committed to helping our consumers protect their personal data. I see my work as first making sure Sony can regain the trust of our users."
The attack, which was done in retaliation for Sony's prosecution of George Hotz for jailbreaking the PlayStation 3, resulted in over 77 million PlayStation Network customers names, email IDs, passwords, and credit card details falling into the attackers' hands.