Sony is struggling to meet its own deadline for restoring the Playstation Network downed by a hack that landed hackers with a windfall of millions of gamer's details.
Sony said last week that it expected some parts of the network to be up and running again by now. It did confess, however, that it could be a number of weeks before the whole thing is working again. It looks like the less optimistic forecast could be closer to the truth.
In a "Service Restoration Update" posted on the Playstation Blog yesterday, the firm's senior director of corporate communications and social media, Patrick Seybold - a name increasingly familar to miffed gamers - said that when Sony held its press conference in Japan last week, the outfit was "unaware of the extent of the attack on Sony Online Entertainment servers."
It's now becoming clear that the hack has left Sony is a right state. And, while we take it as read that the outfit is doing its best to restore services and wipe the egg from its mucky chops, the task facing its engineers is such that it can't yet say how long it will take.
"We know many of you are wanting to play games online, chat with your friends and enjoy all of the services PlayStation Network and Qriocity services have to offer, and trust me when I say we’re doing everything we can to make it happen," wrote Seybold. "We will update you with more information as soon as we have it. We apologize for the delay and inconvenience of this network outage."
The announcement was met with muffled [read moderated] dismay by gamers, some of whom are still adjusting to the light of day
Kirafung wrote: "I was expected to play online this weekend… Disappointed this time I must say, but please make sure that the new system is secure. Don’t want to see this happen again."
Clupula668 complained: "I've been really patient, but this is not funny anymore. I know you want to keep things secure, but two weeks is beyond excessive."