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Customers Call Final Cut Pro X 'Unprofessional', Apple Offers Refunds

iPhone maker Apple has reportedly decided to refund unhappy customers of its latest video editing software only within a week of its launch .

According to 9 to5 Mac (opens in new tab) (opens in new tab), Apple’s latest version of its professional movie making software, Final Cut Pro X has been dubbed as unprofessional in comparison to the previous version by users and critics alike.

Users have also complained that Apple shut down some of their profiles as they discussed the issue on company’s support forums. After the profiles were shut down users came together to file an online petition titled "Final Cut Pro X is Not a Professional Application," against the company demanding reinstatement of the earlier version.

"The costly process of migrating studio hardware and software is a major burden. If many had known of the Final Cut Pro X release prior to investing in expensive hardware and software licenses, most would have sought alternative solutions," read the petition, which has so far been signed by nearly 5000 unhappy consumers.

It appears even Apple agrees with the users it has started to refund the cost of Final Cut Pro X. to unsatisfied customers who file an official complaint with its App Store Customer Service Form. (opens in new tab) (opens in new tab) (opens in new tab)