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iMac Hard Drive Faulty, Apple Providing Free Replacement

iPhone maker Apple has offered to replace faulty 1TB Seagate hard drives that came with its iMac desktops.

The company said in a statement that it had discovered an issue affecting the Seagate hard drives in a small number of iMac systems it had sold in the past couple of months.

“Apple has determined that a very small number of Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail under certain conditions. These systems were sold between May 2011 and July 2011,” the company said.

“Apple or an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge,” it added.

Apple has taken upon itself to contact the customers who bought the iMacs with the faulty hard drive and had registered their correct email address with the company.

People, who haven’t registered, can check whether their system is faulty by entering the serial number on the product replacement page on Apple’s support website (opens in new tab).

The company announced that it will be replacing the hard drives free of charge till July 23rd 2012 therefore consumers have a lot of time on their hands. But, it is always advisable to get this out of the way lest the HDD fails without any warning.

Ravi Mandalia
Contributor

Ravi Mandalla was ITProPortal's Sub Editor (and a contributing writer) for two years from 2011. Based in Ahmedabad, India, Ravi is now the owner and founder of Parity Media Pvt. Ltd., a news and media company, which specializes in online publishing, technology news and analysis, reviews, web site traffic growth, web site UI. Ravi lists his specialist subjects as: Enterprise, IT, Technology, Gadgets, Business, High Net Worth Individuals, Online Publishing, Advertising, Marketing, Social Media, News, Reviews, Audio, Video, and Multi-Media. He has also previously worked as Dy. Manager - IT Security at (n)Code Solutions.