Apple has charged a user $4,000 for downloading and installing its latest Mac OS X operating system.
All John Christman wanted to do was download the latest Mac software on his system but he may now end up missing his mortgage payment.
Christman, who paid for the download via PayPal, was charged $3,878.38 for it, instead of $31.79.
When he contacted Apple and PayPal support to explain his problem, both sides started blaming each other for the error. Christman, according to Mac Rumors, said that both the companies are claiming to be investigating the issue and he has been broke for the past few days.
“I fresh installed Lion, because the upgrade caused a lot of problems. My system needed as fresh start anyway. I logged into our developer account and got the latest iTunes Beta, and installed it. iTunes has a cool new feature to download all your purchased apps for you.
I clicked download all,” Christman explained.
“As each download started it charged me $31.79. Some apps came fast, some took longer, but the timing was directly related to when a new app started to download,” he continued.
Both Apple and PayPal are yet to provide an explanation for the problem and his mortgage date is coming up.