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HP To Refund Pre 3, TouchPad Customers

HP will refund customers who have purchased and "activated/registrated (sic)" their WebOS account on or before the 22nd of August 2011 which was a Monday.

Four products qualify for the refund; the 16GB, 32GB and 64GB versions of the TouchPad tablet (Wi-Fi only) as well as the HP Pre 3 smartphone.

The compensation will be the difference between the net purchasing price and the purchase price (excluding delivery but including VAT) which stands at £89, £115, £159 and £69 respectively.

According to Handtec, the only UK retailer which sold a significant number of Pre 3 handsets, this will be for UK customers only although the refund program (opens in new tab) appears to be available for Germany, France and Ireland.

HP says that the scheme will be available only in the UK and Northern Ireland and "for private end users and business customers" while excluding HP employees who purchased the products during the Employee Purchase Program.

This means that even if Amazon or any other major UK retailer doesn't refund the difference between HP's quoted prices and the selling prices of the devices, HP will refund the difference regardless.

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.