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Apple's Mac Tops HP, Dell and Acer on Consumer Satisfaction Index

Apple’s Mac computers have topped the consumer satisfaction index for the 8th time in a row, it has been revealed.

According to the numbers provided by the American Customer Satisfaction Index (ACSI), Apple’s Mac scored 87 points on a scale of 100 in the consumer satisfaction index for computers.

Apple’s latest score is 1 percent more than what the company scored last year and is 18 percent more than that what Apple scored at its lowest in 1996, as reported (opens in new tab) by Cnet.

"In the eight years that Apple has led the PC industry in customer satisfaction, its stock price has increased by 2,300 percent," said the founder of the ACSI, Claes Fornell, in a statement.

"Apple's winning combination of innovation and product diversification--including spinning off technologies into entirely new directions--has kept the company consistently at the leading edge," he added.

Hewlett Packard came in second behind Apple with a score of 78, while Dell and Acer shared the third spot with 77 points.

The ACSI also found that consumer electronics products like televisions, Blu-ray players, and DVD players also scored high on the consumer satisfaction index.