Canadian manufacturer RIM is set to suffer more criticism from its users as its Blackberry Internet Services, which include Blackberry Messenger or BBM, went down for the second time in 24 hours.
RIM has yet to comment on this second outage which is understood to have started at around 1300 UK time and comes nearly a day after it issued a tweet saying: "We apologize to any of our customers in Europe, Middle East & Africa still experiencing issues. We'll bring you an update as soon as we can."
The outage appears to have hit customers across EMEA again which could mean that the solution put up by RIM to solve the initial downtime did not work. Blackberry France said two hours ago on Twitter that BIS services were now working.
The same mobile service providers that were hit by the first wave of downtime have apparently been hit again and have been forced to issue short statements either on Twitter or elsewhere to indicate that they're working with Blackberry to solve the ongoing crash.
RIM will almost certainly be crucified and seen as opaque in the light of today's service downtime. Interestingly, shares of RIMM on the Nasdaq have surged by nearly three per cent since this morning.