RIM, the owner of Blackberry, said that following three-day global blackout, the services “have improved significantly”.
For the last three days the users of Blackberry are suffering from disruption in their messaging and email services and the social networking sites are bearing the brunt of it as users of Blackberry are using them as a platform to express their anger.
Backlog issues followed by failure of system has been seen as the possible cause of this issue, RIM informed. From 10th October, Blackberry users started noticing that there was something wrong with the service, a problem which slowly spread across the world.
Today, RIM issued a statement that says that services “have improved significantly” across Europe, the Middle East, Africa and India.
The update on the official website of Blackberry says that, “We continue to monitor the situation 24x7 to ensure ongoing stability.”
RIM earlier this week caused a bit of confusion when they declared that the services are back to normal which was strongly opposed by the frustrated customers.
In a statement of apology, Robin Bienfait, CIO of RIM, said that, “We are taking this very seriously and have people around the world working around the clock to address this situation," BBC reported.