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Blackberry Services Back Online Says RIM

Beleaguered mobile phone manufacturer RIM published an update before a conference call with RIM's Co-CEO in which it confirmed that Blackberry services have been restored.

The statement read: "BlackBerry services are operating well globally. BlackBerry Support teams continue to monitor the situation around the clock to ensure ongoing service stability. Some customers in Canada and Latin America who are sending messages to other regions may see intermittent message delays. Support teams are actively addressing this."

It followed a previous message posted earlier which confirmed that in Europe, Middle East, India and Africa, RIM was seeing a significant increase in the service levels with good progress in US, Canada and Latin America.

The service update (opens in new tab) page also added that "there are still some delays and services levels may still vary amongst customers. Our global teams are continuing to work as quickly as possible to restore full and consistent service across all regions."

RIM advises anyone that is still seeing delays to reset Blackberry devices (and provides a guide here (opens in new tab)).

Mike Lazardis, the co-founder of Research in Motion, appeared yesterday on Youtube to issue a long overdue public apology to the tens of millions of Blackberry users that had been left stranded by the outage that affected BIS and BBM since Monday.

Désiré Athow
Contributor

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at ITProPortal.com where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.