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RIM to Compensate Customers with Free BlackBerry Apps

Canadian smartphone maker Research in Motion is offering BlackBerry free apps as compensation for the massive outage in its BlackBerry services last week.

Millions of BlackBerry users worldwide were left stranded after the email, internet surfing and BlackBerry Messenger services suffered an outage for more than three days, causing widespread anger among BBM users around the world.

In order to pacify angry and irate users, the company is offering free applications worth around $100. The company said that it will be offering a set of premium apps to users, as a compensation for the outage.

The massive outage started Monday last week and services were fully restored on Thursday. The company is yet to decide which applications will be offered for free to users but, Tech Radar (opens in new tab)speculates that SIM3, Bejewled, Photo Editor Ultimate and iSpeech Translator Pro will be a part of the list.

The company informed that the apps can be downloaded for free between October 19th and December 31st.

“We have apologised to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again,” said RIM's co-CEO Mike Lazaridis.

Ravi Mandalia

Ravi Mandalla was ITProPortal's Sub Editor (and a contributing writer) for two years from 2011. Based in Ahmedabad, India, Ravi is now the owner and founder of Parity Media Pvt. Ltd., a news and media company, which specializes in online publishing, technology news and analysis, reviews, web site traffic growth, web site UI. Ravi lists his specialist subjects as: Enterprise, IT, Technology, Gadgets, Business, High Net Worth Individuals, Online Publishing, Advertising, Marketing, Social Media, News, Reviews, Audio, Video, and Multi-Media. He has also previously worked as Dy. Manager - IT Security at (n)Code Solutions.