One of the largest US wireless carriers has been struggling to fix slow data speeds that appeared on its apparently overwhelmed mobile network following the release of iPhone 4S.
According to a recently published internal mail sent to Sprint representatives Apple and Sprint are teaming up to try to and resolve the "confirmed nationwide issue", TiPb reports (opens in new tab).
Since last week, many users reported on the Sprint community forum annoyingly slow data speeds. The situation occurred after a large number of subscribers enthusiastic about the opportunity to have an iPhone on their network for the first time, opted for iPhone 4S. Sprint, as well as AT&T, announced activation records but soon after users began reporting more and more problems with data speeds.
Alongside hundreds of complaints on forums, independent tests also revealed frustrating data speeds for both uploading and downloading. Meanwhile, Sprint has failed to acknowledge the problem publically.
A press release sent yesterday to The Next Web (opens in new tab), and highlighted as the only official statement on the matter explains: "Sprint also did bench-marking of Sprint's iPhone against competitor's iPhones and the testing showed little to no performance difference. (...)We do see opportunities to optimize performance, specifically in high network capacity areas. We see this as typical optimization work and do not have any specific area of concern."