* UPDATED *
Canadian email mobile phone manufacturer RIM has admitted to problems being seen with their new BlackBerryBold 9900 devices, which has resulted in a number of phones not working properly after only a short space of time in use.
A RIM spokesperson has appeared on the news channel CNBC in America, where she has stated on the record – ‘limited number of customers have reported an issue where their device does not power on.’
She also said the company is "actively working on a software update to resolve this issue."
CNBC has posted on their website: ‘Many users of the BlackBerry Bold 9900 and 9930 models have taken to the BlackBerry Support website to complain that their phones simply died for no reason at all. Several users reported that the problem occurred after the phone had been charging all night.’
One Mobile Ring has experienced this first hand with a new BlackBerry Bold 9900 mobile phone, where just after a single month in use the handset would constantly reboot.
We sought out advice from Research In Motion on reflashing the Bold 9900, with the solution of just returning the mobile would be the best fix; the new 9900 hasn’t experienced any such issues.
* UPDATE *
RIM has now been in touch with OMR, with the following statement to confirm the problems experienced - 'A limited number of customers have reported an issue where their device does not power on. We are actively working on a software update to resolve this issue'.
Originally published at OneMobileRing.com