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Microsoft Denies Hacking of Xbox 360 Live User Accounts

Microsoft has claimed that its Xbox Live platform had not been hacked after a newspaper reported that thousands of Live customers were hit by a phishing scam in the UK.

UK daily The Sun had reported (opens in new tab) that Xbox Live users in the UK had been hit by a massive email phishing scam.

Under the scam, unsuspecting users received emails supposedly from Microsoft offering them free Microsoft Points, the virtual currency used on the Xbox Live platform. The email redirected users to a rogue website that offered free Microsoft Points only after users enteredr their account information.

Users hit by the scam claimed to have lost £100 on an average while some user accounts had lost more than £200. Scammers used credit card information provided by users to siphon small amounts of money from accounts over a week's time.

The scandal led to speculation that Microsoft's Live platform had been hacked, similar to what had happened with Sony's PlayStation Network. However, Microsoft now claims the platform has not been compromised.

"In this case, a number of Xbox Live members appear to have recently been victim of malicious 'phishing' scams (i.e. online attempts to acquire personal information such as passwords, user names and credit card details by purporting to be a legitimate company or person)," said Microsoft.

"The online safety of Xbox Live members remains of the utmost importance, which is why we consistently take measures to protect Xbox Live against ever-changing threats," it added.