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Ebay Quietly Adds Warranty To Purchases

Auction site Ebay is now offering warranties on products purchased (both new, refurbished and used items) from its website and delivered by SquareTrade.

The service is only available for UK residents and covers mechanical and electrical failures, including normal wear and tear, full item price reimbursement in case of no-fix and a five day service guarantee. It must be purchased within 30 days of the item purchase and covers 100 per cent parts and labour without excess.

The cover starts on the 46th day (one and a half months) after the purchase date which means that when purchased with a product under warranty, it only adds 13.5 months on top of the existing warranty.

As expected prices vary considerably; a two year warranty on a HP Touchpad which already has a one year manufacturer's warranty costs £22.99 (around 11 per cent of the price) while adding accidents coverage (which includes drops and spills but not theft or loss) adds another £25.

As for items won after an auction, the warranty price varies according to the price range and the product. For example, for an out of warranty tablet that fetches £720 in an auction, the one year warranty will cost £132, while that increases to £156 for an Apple MacBook Air.

Désiré Athow
Contributor

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at ITProPortal.com where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.