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Nokia admits to and addresses battery issues on Windows Phone 7 Lumia 800 mobile phone

Finnish mobile phone manufacturer Nokia has released a statement regarding the concerns that some customers have expressed about the power consumption, on the Microsoft run Windows Phone 7 Nokia Lumia 800 handsets.

Nokia has posted an item on the Nokia website's support forum, which reads: ‘On Monday 12th December some of our customers started to comment in various social media that the preloaded diagnostics tool in some of the Nokia Lumia 800 phones was showing lower battery capacity than expected.'

‘We immediately started to investigate these reports and can now confirm that while the battery itself is fine, a software problem on certain variants is limiting the phone's ability to access the full battery capacity', added Nokia.

The Finnish phone maker has stated that the software problem can be easily resolved, where a planned software update in early 2012 will include a fix that will enable the affected phones to access the total battery capacity.

Nokia has also noted that this issue has not been found to affect the recently introduced Nokia Lumia 710, which we reported yesterday will be arriving on Three in the UK here.

Nokia can arrange for a replacement phone, for anyone that does not want to wait for the software update - by contacting Nokia Care, from www.Nokia.com/support

Rob Kerr is a journalist with more than 14 years experience of news, reviews and feature writing on titles such as Wired, PC Magazine, The Register, The Inquirer, Pocket-Lint, Mobile Industry Review, Know Your Mobile and The Gadget Show. The mobile phone world is his real passion and forte, having owned a handset as far back as 1994 where he has seen them grow from just a business tool to a necessity in everyone’s everyday life.