ANZ Bank's ETrade, the second largest online broking business of Australia, was shut down during the period of Christmas and New Year by a "malicious" cyber-attack. In a denial-of-service attack the website was flooded with numerous emails which eventually forced the broking website to shut down.
The shutdown was discovered by customers of ETrade who were trying to access from overseas. The access was denied for all the overseas users. Access was allowed only after risk assessments were conducted on every individual country.
According to company statement, beside closing access for overseas customers the bank also provided "intermittent access for customers in Australia" on 19th and 20th December. In fact, according to various reports, access in some countries was unavailable for almost two weeks, reported Sydney Morning Herald.
A spokesman from the bank said that, "We experience some malicious activity that impacted the performance of the ETrade website prior to Christmas."
However, ''We responded immediately to minimise any disruption to our clients and ensure our data remained secure ... we were able assist customers that made contact to execute trades ..."
Even though no other details were revealed but the spokesman confirmed that at "no stage" security of ETrade website was breached.