Google's questionable return policy of only 15 minutes for the Apps available in Android Market infuriated the users ever since it was introduced. Until 2010, Android fans had 24 hours to test the product and huge difference couldn't go unnoticed.
When the Android Market turned into Google Play Store this timeframe, insufficient for proper testing, was maintained. Now, two users have decided to take the matter to court. Dodd J. Harris and Stephen Sabatin from California sued Google for still unconfirmed damages and attorneys' fees.
They argued that sometimes the download alone takes more time than the period Google allows for app testing. The matter is more serious, considering that the largest apps in the Google Play Store are expensive games and using an average 3G connection it is impossible to download them in 15 minutes. Besides, Google Play Store hosts apps up to 4 GB which means that the users don't have the right to return these large apps. On the other hand, Google argues that most of the users return apps in less than 15 minutes and this was the reason that guided the company's return policy. Moreover, there are games that can be played completely, until the last level in less than 24 hours and with an extend time frame for return, the users wouldn't feel compelled to pay for such games.