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TomTom Issues Fix For Sat-Nav Leap Year Bug

TomTom sat-nav devices have been hit by a rather nasty bug which has left them unable to reach their destination - guided most likely by John Cleese - as per usual.

The issue causes a lost GPS signal, meaning users are simply presented with a blank grey screen and a message stating that there's no GPS connection. TomTom has come forward to explain that this flaw has been caused by a leap year bug - 2012 being a leap year, naturally.

There is, apparently, an error in the GPS firmware which prevents the sat-nav from determining its current location. However, the company asserts that this only affects a limited number of devices.

This seems to be a global issue, affecting not just the UK but other European countries and territories as far afield as Canada and Australia. The problem was first brought to light at the end of March, and the company has now announced that it has pushed out a fix.

Late last night, TomTom stated that: "A software update fixing the issue is now available via MyTomTom."

"For simple instructions about how to update your device please go to www.tomtom.com/386 (opens in new tab)."

However, some users have complained that the software fix hasn't sorted their device out. That could be their fault, potentially, as they may not have followed the instructions for installing the update properly. Be sure to follow them to the letter.

Source: BBC (opens in new tab)

Darren Allan
Contributor

Darran has over 25 years of experience in digital and magazine publishing as a writer and editor. He's also an author, having co-written a novel published by Little, Brown (Hachette UK). He currently writes news, features and buying guides for TechRadar, and occasionally other Future websites such as T3 or Creative Bloq and he's a copy editor for TechRadar Pro. Darrran has written for a large number of tech and gaming websites/magazines in the past, including Web User and ComputerActive. He has also worked at IDG Media, having been the Editor of PC Games Solutions and the Deputy Editor of PC Home.