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BlackBerry sheds 3 million users despite BB10 launch

Canadian manufacturer BlackBerry has released its first all-important earnings report since the launch of its BlackBerry 10 OS and handsets, and while financial return is encouraging, the firm may be concerned by a drop of three million users.

BlackBerry posted an operating profit of $94 million (£62 million) from $2.7 billion revenue (£1.8 billion) for the last quarter, up $80 million from the $14 million posted in its previous quarterly report.

But despite the long awaited arrival of the BB10 platform, BlackBerry’s subscribers have fallen from 79 million in Q3 to 76 million in Q4. The company shifted six million BlackBerry devices over the last three months, but only one million of these were the new BlackBerry Z10 running BB10.

Will the new hardware and software offerings be enough to boost the manufacturer's user base? Our BlackBerry Z10 review and BlackBerry 10 OS review may help you make up your mind.

The rebuilding process could well be slow-burner for the Canadians, however. The BlackBerry Q10 model, featuring the trademark QWERTY keyboard, has only just gone on pre-sale, while BB10 appeal will no doubt increase as new apps continue to fly into the BlackBerry World Store. Last week the OS passed the 100,000 app milestone.