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A closer look at the 3CX Android MDM solution

With the increased functionality of smartphones and the growing popularity of tablets, much of the network traffic and corporate data that was once the primary domain of enterprise PCs is now being shifted to mobile devices.

Phil Redman, an analyst at leading industry research firm Gartner, says, "The era of the PC has ended. Employees are becoming more mobile and looking for ways to still be connected wherever work needs to be done."

He continued: "The convenience and productivity gains that mobile devices bring are too tempting for most companies and their employees. Securing corporate data on mobile devices is a big challenge, but one that companies must embrace. Companies are struggling with how to support and secure this dynamic workforce."

A rapidly increasing number of companies are allowing Android-based mobile devices in the workplace. So firms need to use a mobile device management (MDM) system to control these gadgets on their network, particularly as they are increasingly adopting bring your own device (BYOD) strategies for their staff.

Step forward 3CX, which has just launched its 3CX Mobile Device Manager version 6.3 system (opens in new tab) for securely managing Android mobile devices in the workplace.


3CX is the developer of the award-winning Windows-based IP PBX, 3CX Phone System. They're already well-established in the market as 3CX Phone System provides Unified Communications and unparalleled mobility enterprise features at a fraction of the cost of proprietary phone systems. Companies that already use this system include Boeing, the Caterham F1 Team, Intercontinental Hotels & Resorts, Harley Davidson and MIT.

Now, 3CX Mobile Device Manager version 6.3 provides unparalleled Android manageability by allowing administrators to remotely configure corporate email, and retain control of the sensitive data stored in email and attachments.

In addition, the 3CX DroidDesktop platform has also been integrated into the 3CX Mobile Device Manager version 6.3 system, to give administrators the ability to remotely control both Android smartphones and tablets.


As Nick Galea, 3CX CEO, says, “Up until now, Android has lacked the management features to control and secure email. Hampered by Android’s inability to manage corporate email, that mantle has traditionally fallen to BlackBerry.

"But with with 3CX Mobile Device Manager 6.3 businesses can have peace of mind as they can securely and efficiently deploy corporate email as well as delete emails and attachments from Android devices at any point.”

3CX Mobile Device Manager incorporates the most popular commercial Android email client in the form of Aqua Mail, allowing administrators to remotely configure corporate email and retain control of stored attachments and mail.

The basic Android email app is very limited, whereas Aqua Mail provides administrators with full control over corporate email, without affecting the user’s personal emails. Companies can now delete all corporate emails as well as the attachments that are stored on the device when an employee leaves the company.

3CX Mobile Device Manager provides enterprise-style features for small- to medium-sized businesses (SMBs) at a fraction of the cost and administration effort.


And with the integrated 3CX DroidDesktop Android app, users have remote file management access, allowing them to download and upload files from their mobile device to their computer and vice versa. Stored files on the device can be previewed and the user can use the Delete, Create, Copy and Paste actions for files and folders.

This is an excellent feature when administrators need to manage the user’s storage space on their devices as they can easily move or delete unnecessary files quickly without interrupting the user.

Remote shell access allows the administrator to use commands to access the Android gadget's inner workings, and is especially useful for developers as it allows them to fix devices remotely.

Administrators can also view the device system logs, keeping a close eye on what actions the device and applications are running, which is very useful for debugging or tracing the source of any problems.


But let's also look at those MDM features in more details to help emphasise why 3CX has a deeply viable system to tackle the market. With 3CX Mobile Device Manager companies can ensure all devices adhere to company security policies. Enforcing corporate password policies and pushing out such policies to all devices on the network is simple.

For example, admin managers can set the minimum password length, time lapse before the device auto-locks, and the maximum number of failed password attempts before the smartphone or tablet wipes its own data.

And there's more. 3CX Mobile Device Manager also allows companies to remote lock devices and, when necessary, to remotely wipe their data and restore devices back to their factory settings. And even if the gadget is not connected to a WiFi hotspot, the MDM can send an SMS to the phone, ensuring it locks or wipes itself clean.

In addition, companies can change the password on any device and lock it from an online dashboard, so they can protect all data until the device is retrieved, if necessary. A data wiping mechanism can also clear any data stored on any SD or SIM cards contained in the device. Gartner says that in the next five years, 65 percent of companies will adopt an MDM system, so isn't it time you did?

Users can try out 3CX Mobile Device Manager for free with a five device account here (opens in new tab). Signing up is easy and only takes a few minutes.

Note that this is an advertorial published on behalf of 3CX.