Spiceworks has released the latest version of its vertical network for IT professionals with extra support for mobile services at the centre of the update.
Spiceworks 7 is the first version to support free mobile device management [MDM] and the 2.5 million users will receive a variety of other updates to inventory and help desk applications.
“Spiceworks 7 represents a major milestone in the evolution of our IT management platform and in how millions of IT professionals tackle their responsibilities,” said Scott Abel, co-founder and CEO of Spiceworks.
MDM is possible through a partnership signed with Fiberlink that allows Spiceworks to integrate the MaaS360 offering into the latest version. It lets IT professionals track devices on a certain network and solves any bring your own device [BYOD] challenges faced.
There’s also an option for Spiceworks 7 users to pay for an upgrade that allows them to use MaaS360 premium services. This includes being able to enforce security policies, remotely lock and reset devices, dispense applications to individuals or groups of devices, and configure devices over the air.
“We’ve embraced the bring-your-own-device trend, so the addition of free mobile device management functionality is a major win for our company. Additionally, the ability to manage our on-premise, cloud and mobile devices all from a single pane of glass makes my life as an IT professional easier,” said Marques Salazar, network administrator at Pathology Consultants, PC, a company that uses Spiceworks.
When it comes to inventory improvements, Spiceworks 7 makes it even easier to have a complete overview of a full IT environment including computers, servers, routers, switches and applications. The inventory application also lets IT professionals customise how the system scans as well as changing inventory experiences to their specifications.
The help desk update, meanwhile, is specifically designed to support larger organisations with performance improved when set against previous versions. It helps organisations keep up-to-date with tickets with real-time updates to the framework and is more reliable where productivity is concerned.