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BlackBerry hits back at Gartner recommendations

BlackBerry has reacting defiantly after Gartner called for its clients to halt purchases of products made by the Canadian company and go elsewhere for enterprise business.

The mobile device vendor called Gartner’s observations “purely speculative” ahead of the research company releasing an eight-page report that will give its clients a course of action to follow regarding BlackBerry.

"BlackBerry is restructuring and pursuing strategic alternatives to increase its focus on its core enterprise business. We remain steadfast in our mission to deliver the most secure and powerful mobile management solutions and smartphones to our customers,” said a statement from BlackBerry emailed to ComputerWorld.

The comments arrived in the wake of Gartner analyst Bill Menezes telling the same publication last week that BlackBerry enterprise clients should seriously think about alternatives to the firm.

"Gartner recommends that our [BlackBerry enterprise] clients take no more than six months to consider and implement alternatives to BlackBerry. We're emphasizing that all clients should immediately ensure they have backup mobile data management plans and are at least testing alternative devices to BlackBerry,” Menezes told ComputerWorld.

Gartner will outline the alternatives open to BlackBerry’s clients later this week in an eight-page report and the number that need to take notice is diminishing with many companies already going with other companies for corporate devices.

Enterprise customers, which were once BlackBerry’s bread and butter, are increasingly going elsewhere with many international organisations, like the US government, opting for the likes of Apple that have the same federal clearance that was once exclusively the preserve of BlackBerry.

The company is still working through the terms of a deal that it signed with a consortium led by Canada’s Fairfax Financial that would see the latter acquire BlackBerry for some $4.7 billion [£2.9 billion].

The agreement followed a Q2 loss of $965 million due to poor Z10 sales and plans to fire 4,500 of the 12,500 workers at BlackBerry’s headquarters.